Store policies
Everything that governs an order placed on toppsuefa.com — what shipping costs, how long you have to change your mind, what the warranty covers, and how your payment and personal data are handled. Written in plain language, with no clause buried in a footnote.
Shipping Policy
Free standard shipping on every order within the United States. Orders leave our warehouse within 1 business day (Mon–Fri) and typically arrive in 1–3 business days (Mon–Fri).
Read policy →Refunds and Returns Policy
Return unused items in their original condition within 90 days of delivery. No restocking fees, and approved refunds are issued to your original payment method within 7 business days.
Read policy →Quality Guarantee
Every hobby horse and every piece of tack sold by TOPPSUEFA is genuine, brand new and unused. If an item is ever not as described, we refund you in full.
Read policy →Order Acceptance and Cancellation Policy
How we review, accept, limit and cancel orders — and what happens to your payment if an order cannot be fulfilled.
Read policy →Secure Payment and Security Policy
How we protect your payment information, which payment methods we accept, and what we can and cannot see about your card.
Read policy →Privacy Policy
How TOPPSUEFA collects, uses, shares and protects your personal information, and the rights you have over it.
Read policy →Terms of Service
The terms that govern your use of toppsuefa.com and any purchase you make from TOPPSUEFA.
Read policy →Accessibility Statement
Our commitment to keeping toppsuefa.com usable for everyone, and how to tell us when we fall short.
Read policy →